We ship to any address within Canada, at no charge to you.

Delivery Time

When you place an order with EdenPURECanada.ca, it usually takes 2-5 days for Canada Post or Canpar delivery.

Do you have questions about your order?

Our Customer Service Department is available to give you answers through the following methods:

• Email: comments@edenpurecanada.ca (please include your name, complete billing address, and telephone number)
• Phone: Toll Free (877) 422-5744

Customer Service Hours:

• Monday-Friday, 8:00 am – 4:30 pm (EST)
• Saturday-Sunday, Closed

Returns:

60-day Satisfaction Guarantee.  For the first 60 days after your purchase, if you’re not happy for any reason with your purchase, simply contact us with your Proof of Purchase and will send you a return label at no charge to you. Upon inspection, we will send you a complete refund of the purchase price or replacement product, whichever you prefer.  There are no questions or strings attached.

The EdenPURE Gen3 Quartz Infrared Portable Heaters, Models 500 and 1000, have a 3-year Manufacturer’s Warranty.   We pay for all shipping to and from.

We always use encryption technology that is standard in the industry when receiving and transferring consumer information exchanged on our site.